Last Updated: September 25, 2026
At Limestone Lock & Key, we respect your privacy and are committed to protecting the personal data you share with us. This policy outlines how we handle information collected via https://limestonelockandkey.com.
1. Who We Are
Limestone Lock & Key is a locally owned and operated locksmith service based in Athens, Alabama. Our website address is: https://limestonelockandkey.com.
2. Information We Collect
Contact Forms: When you reach out via our contact forms, we collect your name, phone number, email address, and vehicle/property details to provide an accurate quote and fulfill your service request.
Technical Data: We collect your IP address and browser user agent string primarily for security purposes and to prevent fraudulent automated submissions.
Cookies: We use cookies to improve your browsing experience. This includes temporary cookies to verify browser settings and analytical cookies (such as Google Analytics) to help us understand how neighbors find our services.
3. Embedded Content & Third Parties
Our website may include embedded content (e.g., Google Maps, YouTube videos). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These services may collect data about you, use cookies, and monitor your interaction with the embedded content, especially if you have an account and are logged in to those services (like Google).
4. How We Use Your Data
We do not sell or lease your personal information to third parties. Your data is used strictly for:
Providing locksmith services and fulfilling customer service requests.
Communicating regarding appointments or quotes.
Improving our website’s performance and local SEO relevance.
Spam detection and security monitoring.
5. Data Retention
If you submit a request for service, your contact information is retained for administrative and tax purposes as required by Alabama state law. Technical website data (cookies) typically expires after 12 months.
6. Your Rights Over Your Data
If you have interacted with our site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold. This does not include any data we are obliged to keep for administrative, legal, or security purposes (such as service invoices and transaction records).
7. Where Your Data is Sent
Our website uses HTTPS encryption to help protect information transmitted between your browser and our website.
8. SMS Communications
By providing your mobile phone number and communicating with Limestone Lock & Key, LLC via text message, you consent to receive SMS messages from Limestone Lock & Key, LLC regarding service requests, appointments, estimates, scheduling, and other customer service communications.
Mobile information and SMS consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
Message frequency varies based on your interactions with us. You may opt out of receiving SMS messages at any time by replying STOP or another applicable opt-out keyword. You may reply HELP for additional information or assistance.
Message and data rates may apply.
9. Contact Information
For privacy-specific inquiries, please contact us at:
Email: limestonelockandkey@gmail.com
Phone: 256-770-4000